General provisions refer to all kind of orders.
Hereby ” Yohan Travel” is an “Agent” and those who apply for services via “Yohan Travel”
are “Clients”.
General provisions refer to all kind of orders.
Hereby ” Yohan Travel” is an “Agent” and those who apply for services via ” Yohan Travel”
are “Clients”.
- Privacy Policy
Purpose of collecting personal information
to provide you with our tours and services, as well as from time to time to inform about
updates
Provision of data to a third party
certain personal information is provided to a third party only when it is necessary to make
a reservation or clarify any information through another organization, such as a hotel,
transport company, etc.
Deleting personal data
We need to store personal information for a certain period of time to answer questions
that may arise during travel and service
Correction or modification of personal data
– when filling out personal data, in case of any problems or inaccuracies, changes can be
made before we make a final confirmation
– for further changes or clarifications please contact us (for contact details, please follow
the link https://yohantravel.am/contact/ ) - Rights and obligations of the parties
The Clientundertakes:
– to pay for the services provided to him/her by the Agent, sending the amount to the
Agent’s account or paying in cash
– to pay for the services provided by the Agent according to previously acquired
agreement, sending the amount to the Agent’s bank account or paying in cash
– responsibility during a temporary stay at a hotel, visits to attractions, etc. in the manner
prescribed bylaw, including for material damage caused by his/her illegal actions
The Clienthas the right
to delay, cancel, shorten or terminate the order without paying any penalty by informing
the Agent at least 5 day beforehand, but not after the final confirmation, otherwise the
Client undertakes to pay a price of the tour or other service
The Agentundertakes:
– to provide the Client with information on offered tourist services
– to provide information on prices, conditions and procedure for cancellation
– to provide the Client with a document for payment of tourist services
– after receiving an order, contact the Client, inform about the possibilities of fulfilling the
order and answer all questions
– To serve the order confirmed by mutual consent, properly and at exact dates
– Not to announce any private information about the Client, without his/her written
consent
– To inform the Client about the changes having taken place in the mutually consented
and confirmed order and to offer an option equivalent to the previous one by its price and
conditions at least 5 day prior to the fulfillment of the order
The Contractor has the right
– if necessary, changes hotel with a similar or upper class (changing the hotel is not
considered a change in a plan for tourist services)
– for confirmation of individual tours to require 30% advance payment from the total price
of the order, which is non-refundable, in case of failure or delay
– for confirmationof regular/group tours (when booking is made for 3 or more
participants) to require 50% advance payment from the total price of the order, which is
non-refundable, in case of failure or delay - Confirmation of an order
– the order given online is deemed “confirmed by mutual consent”, in case if the Agent’s
e-mail called “final confirmation” has been positively replied by the Client
– the mutually confirmed order is deemed a basis for assuming all the obligations listed
here
– irrespective of whether the Client is going to accept the order, or it has been carried out
for the third party, all the listed obligations are compulsory both for the Client and the
person who accepts the order
Force Majeure
the parties are relieved from responsibilities, if the obligations have not been fulfilled due
to unexpected circumstances (earthquake, flood, war, interruption of works of
communicative means, situations that are common for the given district or apartment
block, etc.).
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